The zipped cross body Smateria manbag I bought on a trip to Cambodia several years ago has been used in preference to my leather bag and has outlasted it by far. The material and structure is very hard wearing and looks great. However, it became a bit tatty so I needed to replace it. I was unable to find a supplier in Australia so sent an email with a photo to the Smateria address I found on a tag inside the bag. Although it was no longer a listed item, Smateria made a replacement bag for me and even increased the breadth a little to increase capacity as requested. I am delighted with Smateria product and service.